Rotorua Chamber Member Promotion

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Survey of Email Communication
Communication between the Chamber of Commerce and its members and their staff is important to ensure that you receive maximum value from your investment in membership. Please complete this survey.
The details of how you receive our information and your emails?
1 What is the primary source of information that you use to keep up to date with Chamber events and news: Please tick one box:	Email
	Facebook/Twitter
	Website
	Business Rotorua Now Magazine
	By attending events
	News media such as Newspaper and the Radio

2 We normally send 3 or 4 emails to all members during a week To your knowledge do you believe that you receive all general Chamber emails (from Communications Chamber of Commerce) Please tick one option :	Yes No

3 What email package do you use to read your emails? Please tick one box:	Microsoft Outlook (Windows/Mac)
	Mac OS Mail
	GMail
	Yahoo
	Hotmail
	Your Internet Service Provider (Eg. Telecom, Vodafone, Singshot..)
	Other

4 Have you established a rule to manage the Chamber emails? Please tick as many boxes as apply:	To a designated directory
	To Junk Mail (Trash - Straight Delete)
	Forward to others in the organisation
	Another rule (Describe rule below)
Other Rule:

5 What do you use to read your emails? ( tick as many):	Phone
	Tablet
	Laptop
	Desktop
	Other

Your opinion of the information contained in the emails you receive from the Chamber

Please rate the truth of the following statements relating to most emails Please select the appropriate number. 1. False for all emails 2. False for most emails 3. True for about half the emails 4. True for most emails 5. True for all emails

The subject bar clearly identifies the content of the email :
The subject of the email motivates me to further investigate the content :
The body of the email gives me all the information that I require :
The page layout of the email is professional in its presentation and is easy to read :
The call to action/next step where relevant in the email is easy to find :
The best option is to have one subject or event per email:

Your opinion on other general aspects of the emails you receive:

What is your view of the number of emails that you receive from the Chamber: Please tick one box:	Far too many - just delete
	So many that I skip over content
	A lot but they keep me informed
	Acceptable as information source

Any other comment that is relevant to the number of emails:
Any other suggestions to increase the effectiveness of our email communications?:

If we were to establish separate email databases for our different products and services which email databases would you like to be registered on? Tick as many as you want:	All communication
	Business After Five Networking
	Women in Business Network
	Kikstart Networking Breakfast
	Focus on Business Guest Speaker Lunch
	Business ToolBox Training
	Promotional opportunities
	Member to Member discounts/promotional offers
	Multicultural Business Council
	Export networks
	Surveys on business matters
	Chamber submissions and issues papers

To clearly identify these individual data bases how should we identify the email in the subject bar::	General subject
	RCoC
	Use a unique code for event (i.e. WIB, BA5, M2M)

Any other comments you would like to make:
Your Email address *:
PLEASE SHARE THIS SURVEY WITH ANYONE ELSE IN YOUR ORGANISATION THAT WOULD LIKE TO BE ENTERED INTO SPECIFIC DATABASES